Voice agent
AI Voice
Zoo Voice.AI answers inbound calls in a warm, guest-friendly voice, understands attraction-specific context, and turns common questions into clear next steps.
Explore AI VoiceServices
The guest communication layer for modern attractions.
Zoo Voice.AI covers the calls and conversations that keep showing up: guest questions, booking requests, seasonal surges, membership details, and staff handoffs.
What it replaces
Voicemail, phone tag, repeated FAQs, and rushed front-desk notes.
The goal is not to bury guests in automation. It is to give every caller a warm first answer and give your team a cleaner next step.
Guest experience
Guest Questions
Handle the repeat questions that flood the phone: hours, pricing, memberships, parking, accessibility, animal encounters, weather policies, and what to do first.
Explore Guest QuestionsChat and SMS
Chat Agent
Give web visitors and text-first guests the same attraction-specific help: answers, booking intake, link sending, follow-up, and staff handoff.
Explore Chat AgentRevenue capture
Bookings
Turn high-value inquiries into structured booking details for field trips, birthday parties, private rentals, memberships, and VIP encounters.
Explore BookingsOverflow coverage
Peak Season
Handle simultaneous summer, holiday, weekend, and event-day calls while your onsite team keeps serving the people in front of them.
Explore Peak SeasonTeam routing
Human Handoff
Escalate urgent, sensitive, high-value, or unusual requests to your team with the caller, need, transcript, and context already captured.
Explore Human HandoffStart with the calls your team already knows too well.
We will shape the first demo around your attraction's hours, visit rules, top questions, and best revenue opportunities.